Facilities

Amenities - Massa Grand Hotel Makkah

Al Massa Grand Hotel offers a range of amenities to ensure a comfortable stay for guests. Business facilities include a business center and 24-hour front desk service. The hotel provides WiFi available in all areas and private parking on-site. Dining options consist of a restaurant, bar, and room service, with strict food safety protocols in place. Cleanliness measures are adhered to, including regular disinfection of guest accommodations and laundering of linens according to local authority guidelines. Additional features include non-smoking rooms, air conditioning, lifts, lockers, and physical distancing practices, including contactless check-in/check-out. Safety and security measures are robust, with 24-hour security, smoke alarms, fire extinguishers, and first aid kits readily available.

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    Business Facilities
  • Business centre
Cleanliness & disinfection
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Linens, towels and laundry washed in accordance with local authority guidelines
Common Areas
  • Chapel/shrine
Food & Drink
  • Room service
  • Bar
  • Restaurant
Food & drink safety
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
Front Desk Services
  • 24-hour front desk
  • Lockers
  • Invoice provided
General
  • Parking on site
  • Parking
  • WiFi available in all areas
  • Private parking
Miscellaneous
  • Non-smoking rooms
  • Air conditioning
  • Lift
Physical distancing
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/check-out
Safety & security
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Smoke alarms
Safety features
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • First aid kit available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
Services
  • Internet services
  • WiFi
  • Free WiFi
Transportation
  • Parking garage

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